Partially Refunded Members
Posted: October 18th, 2011, 8:30 amHi Jason
We have Partially Refunded and adjusted the monthly amount due to a member on the PayPal site but then when we looked at his profile on the site it was demoted like it's been canceled. Striped his profile ID and went from Level 1 to subscriber.
Went back to PayPal and the profile is active and next payment was adjust correctly and due as it suppose to every month.
His original payment was 15.95 per month. We changed it to 9.99 per month and refunded the difference.
Please advice
Thank you
Sam
We have Partially Refunded and adjusted the monthly amount due to a member on the PayPal site but then when we looked at his profile on the site it was demoted like it's been canceled. Striped his profile ID and went from Level 1 to subscriber.
Went back to PayPal and the profile is active and next payment was adjust correctly and due as it suppose to every month.
His original payment was 15.95 per month. We changed it to 9.99 per month and refunded the difference.
Please advice
Thank you
Sam