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new member account not created

PostPosted: October 23rd, 2011, 3:04 am
by camillemm
Hello,
yestererday, I've got my first subscriber with S2 11017. Paypal payment was OK but the account was not created in S2member. No information showing in paypal-rtn.log (last information showing is for S2 111003).
Can I go back to S2 11003 ?

Re: new member account not created

PostPosted: October 23rd, 2011, 11:51 am
by Jason Caldwell
Thanks for reporting this important issue.

Previous versions of s2Member are available here:
http://wordpress.org/extend/plugins/s2member/download/
If you're running s2Member Pro, you can obtain previous versions of s2Member Pro from inside your account at s2Member.com. Also see this post: viewtopic.php?f=36&t=2619

That being said, I wouldn't recommend going backward. I would suggest that you go back over all of your s2Member -> PayPal Options, including your account details, PayPal IPN integration, and Auto-Return PDT integration. Once your integration is completed, monitor your s2Member log files for any errors that occur during processing. Feel free to post your log entries here ( x'ing out any private information first please ), and we'll help you review them.

The lack of any log files would indicate to me that your Auto-Return PDT integration between s2Member and PayPal is incomplete in some way. Please review this section of your Dashboard. s2Member -> PayPal Options -> Auto-Return/PDT Integration.

Also, please be sure that s2Member's logging/debugging routines are still active on your installation. See: s2Member -> PayPal Options -> Account Details -> Logging/Debugging.

Re: new member account not created

PostPosted: October 24th, 2011, 2:45 am
by camillemm
Thank you for quick answer. I will take a look at this.

Re: new member account not created

PostPosted: October 24th, 2011, 12:35 pm
by camillemm
After filling all Paypal API's, it works today :-) Seems to be solved.

Re: new member account not created

PostPosted: October 25th, 2011, 3:41 pm
by Jason Caldwell
Excellent. Thank you VERY much for reporting back.