Community Support Forums

The additional fields . i.e the extra custom fields that I have added, is not getting displayed.

I have 2 types of memberships
FREE and PAID

The custom fields are getting displayed in FREE membership but not in the PAID membership

If I use register="1" then the custom fields are getting displayed.
But if I use register="0". Then custom fields are not getting displayed.


Previously it was working fine. We installed a plugin , since then there was a problem. Like the form started displaying the CARD ISSUE DATE. We deactivated that plugin and again it started working fine.
But last day we found that its not displaying the additional fields(Custom fields).


EXAMPLE OF THE CODES:
For free membership at level 1 . working fine. Displaying the custom fields.

[s2Member-Pro-PayPal-Form register="1" level="1" ccaps="" desc="Signup now, it's Free!" custom="dev31.visualmediahosting.com" tp="0" tt="D" /]


For paid membership at level 1. Not displaying the custom fields.

[s2Member-Pro-PayPal-Form register="0" level="1" ccaps="" desc="$10 USD / Monthly ( recurring charge, for ongoing access )" ps="paypal" lc="" cc="USD" dg="0" ns="1" custom="dev31.visualmediahosting.com" ta="0" tp="0" tt="M" ra="10" rp="1" rt="M" rr="1" rrt="" rra="2" accept="paypal,visa,mastercard,amex,discover,maestro,solo" accept_via_paypal="paypal" coupon="" accept_coupons="0" default_country_code="" captcha="0" /]


Looking for a resolution

Just remove the register="0" attribute from the Level 1 pro-form shortcode. If you look at the shortcode the Level 1 pro-form generator outputs, you'll notice that attribute isn't there, it's just for the free registration pro-form.

[s2Member-Pro-PayPal-Form level="1" ccaps="" desc="$10 USD / Monthly ( recurring charge, for ongoing access )" ps="paypal" lc="" cc="USD" dg="0" ns="1" custom="dev31.visualmediahosting.com" ta="0" tp="0" tt="M" ra="10" rp="1" rt="M" rr="1" rrt="" rra="2" accept="paypal,visa,mastercard,amex,discover,maestro,solo" accept_via_paypal="paypal" coupon="" accept_coupons="0" default_country_code="" captcha="0" /]

Let me know if that solves the problem.

I hope it helps.

The password strength indicator is not working on the s2member forms.

Can anybody please help me out with this.

No removing register="0" hasn't solved the problem. I was initially not there. We put it to check if it solves the problem. But it didn't. We have again removed it. It's all the same . The issue didn't got resolved.

Now the code is like this:

[s2Member-Pro-PayPal-Form level="1" ccaps="" desc="$10 USD / Monthly ( recurring charge, for ongoing access )" ps="paypal" lc="" cc="USD" dg="0" ns="1" custom="dev31.visualmediahosting.com" ta="0" tp="0" tt="M" ra="10" rp="1" rt="M" rr="1" rrt="" rra="2" accept="paypal,visa,mastercard,amex,discover,maestro,solo" accept_via_paypal="paypal" coupon="" accept_coupons="0" default_country_code="" captcha="0" /]


Its not working
Please help us out.

Please also provide a resolution for the password strength.

Try going under WP Admin -> s2Member -> PayPal® Pro-Forms -> Shortcode Attributes ( Explained ) and check that everything there is correct in the button.

If the password strength indicator isn't working, you may have a JavaScript problem. Please watch this video: http://www.s2member.com/options-page-di ... ing-video/

As a test, try deactivating other plugins and changing the theme back to the default TwentyEleven and see if that solves the problem. If it does, what you changed right before is causing a JavaScript problem in some way.

I hope that helps.

Thanks Cristián for your support
I really appreciate you for your quick resolutions.

Deactivated all plugins and then checked... Then also its not working.. But now I will try using TwentyEleven theme after deactivating all plugins.

But even if it starts working with TwentyEleven, then also my problem will not get resolved. As I will have to use it with Genesis child theme- enterprise .That's what I am using now.

Cristián please guide me through another problem.

I am using paypal. I have set the IPN in paypal admin and I have set it on.
I have put the s2member URL that is provided in the admin panel of s2member plugin.
It,s the URL that ends with "notify=1"
I have also directed the buyer to a particular page on our site after a successful payment.

Now I would like to capture all the data and would like to save it to my database. But the data is not getting captured.
I can see the data has reached our server. As it's there in the log file. I have the full set of array with all the information. But that is in the log file on our server.

Even after the successful payment the buyer is not getting redirected to our site.
I am using sandbox paypal.

The amount is also getting credited in paypal's sandbox seller's account.

Please guide me , so that after a successful payment I can capture all the data, MAINLY THE BILLING ADDRESS.

Well, deactivating plugins or changing the theme would help to find where the problem is, then you can go about fixing it, I'm not saying you have to use the default theme for your site.

About the billing info, maybe this helps? viewtopic.php?f=36&t=2793#p8226

Does that help?

Thanks a lot Cristián..
I am checking it and I will let you know.