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PayPal pro forms error

PostPosted: November 11th, 2011, 10:38 am
by skipshean
We have people signing up using Pro Forms and some (not all) are getting an error like this. Thoughts?

Re: PayPal pro forms error

PostPosted: November 11th, 2011, 10:58 am
by Eduan
Did you change the button's custom value?
custom="example.com" must start with your domain. Additional values can be piped in ( ex: custom="example.com|cv1|cv2|cv3|etc" ). Not valid when cancel="1".

Re: PayPal pro forms error

PostPosted: November 11th, 2011, 11:47 am
by skipshean
no, that's the thing that confused me.

Re: PayPal pro forms error

PostPosted: November 11th, 2011, 11:51 am
by Eduan
Okay, try setting it to just your website's address no http:// no www (unless your website has www) and see if that works, it should only be example.com, nothing else.

Re: PayPal pro forms error

PostPosted: November 11th, 2011, 12:13 pm
by skipshean
OK, I'd be happy to...but the issue is, I had just been using the shortcode for the form on the page -- I can't even figure out where this would be coming from?

Re: PayPal pro forms error

PostPosted: November 12th, 2011, 3:23 am
by Cristián Lávaque
Shean, could you please post the shortcode for your button and the log entries related to the transactions that get that error? (x'ing out any private info) WP Admin -> s2Member -> PayPal Options -> Account Details -> Enable Logging