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PayPal pro forms error

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PayPal pro forms error

Postby skipshean » November 11th, 2011, 10:38 am

We have people signing up using Pro Forms and some (not all) are getting an error like this. Thoughts?
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Re: PayPal pro forms error

Postby Eduan » November 11th, 2011, 10:58 am

Did you change the button's custom value?
custom="example.com" must start with your domain. Additional values can be piped in ( ex: custom="example.com|cv1|cv2|cv3|etc" ). Not valid when cancel="1".
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Re: PayPal pro forms error

Postby skipshean » November 11th, 2011, 11:47 am

no, that's the thing that confused me.
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Re: PayPal pro forms error

Postby Eduan » November 11th, 2011, 11:51 am

Okay, try setting it to just your website's address no http:// no www (unless your website has www) and see if that works, it should only be example.com, nothing else.
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Re: PayPal pro forms error

Postby skipshean » November 11th, 2011, 12:13 pm

OK, I'd be happy to...but the issue is, I had just been using the shortcode for the form on the page -- I can't even figure out where this would be coming from?
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Re: PayPal pro forms error

Postby Cristián Lávaque » November 12th, 2011, 3:23 am

Shean, could you please post the shortcode for your button and the log entries related to the transactions that get that error? (x'ing out any private info) WP Admin -> s2Member -> PayPal Options -> Account Details -> Enable Logging
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