Community Support Forums

Hey I have recently installed s2member Pro on my site, mainly for the use of the pro forms.

I have a signup for a free subscription and a paid subscription.
As far as I can tell, the paid subscription works fine but the free one has an error.

Under the heading Security code, I get this error:
An internal error occurred: 4B204439E8C40.AB44A90.2732

And as a result, free subscribers can't start a new membership.
Please help, I have no idea what to do!

Stephen

Hey Stephen,

When do you receive this error? After pressing the submit button on the free registration form?

Could you take a screenshot of the error and include it here?

Thanks!

Hey sure,
It's before I even submit something (see first picture)?
Just under the security code thing

It looks a though you could ignore it and click submit anyway, but when you do (see second picture).
It comes up with the error: Missing or invalid Security Code. Please try again.


Thanks for your help!
Stephen

PS, if you need to test it, you can visit anyonecangolf.com and click the link under the first video for the free sign-up page.

I am actually getting the same error on one of my sites for the FREE sign up. My other sites works fine but they are paid membership sites.


Thanks

I just learned this is a known problem related to reCAPTCHA. It will be addressed in the next update to s2Member. Until then you can use the fix described here: viewtopic.php?f=4&t=15924&p=53305&hilit=internal+error#p53335

PERFECT. Worked like a charm. Thanks for the quick response - missed the other thread.

No worries. I missed it too.

Thanks - worked perfectly (I also missed the other thread!!!)

Cheers all, I'm a happier man!