Community Support Forums

Hi

I've had a handful of people who have paid for the mebership on PayPal and when they return back to the site their status is still Free Member. I've had about 40 registrations in last 24h and about 5 of them have had that issue. In some cases these accounts have been created in the past (in November) and now upgraded, in some cases these have been new accounts created minutes before PayPal transaction.
I've opened one of the log-files but it's crazy talk there which I don't understand so would require some help please.
Thanks

Can you please post the relevant entries from the log files here (for accounts you had a problem with) so we can take a look? (Be sure to X out any private information before posting.)