Community Support Forums

I have a page with a number of secured download links that have suddenly stopped working. It's been working fine for months and now clicking on the links does nothing.

If I take the "skip confirmation" part out, I get the confirmation java script but then it just returns to the page without downloading. If I change the links to go directly to the file instead of using the s2Member code, the files download perfectly.

Any thoughts?

Hi Lifeonthebuyside,

Can you tell me what versions of s2Member and WordPress you're using?

Also, have you tried temporarily disabling other plugins to see if that fixes the problem? It's possible a plugin conflict was introduced somewhere.

Solved the problem using this hack. Seems to me that this is a common problem that could be integrated into the s2Member dashboards.

viewtopic.php?f=4&t=15426&p=46627#p46685

Thank you for the update! Glad to hear you solved this.

Update: The solution above only works for Firefox and fails in IE or Safari.

Now I'm really lost. FYI - I'm running the latest versions of everything and I'm using shared hosting on BlueHost.

Could you please tell us specifically which versions of every browser you're using?
Also which version of WordPress and s2Member are you using?

By "latest versions" I specifically mean:

Firefox 9.0.1
Safari 5.1.2
IE9 (tried IE8 as well)
s2Member Pro 111220
Wordpress 3.3

I just migrated everything over to Amazon S3 and everything works fine. Must be some issue with BlueHost and s2Member not playing nice together.

Yeah, some servers have a particular configuration that affects the file downloads.

Thank you for the update. I'm glad you have it working well now with Amazon.