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Initial payment in recurring payment not happening

PostPosted: January 5th, 2012, 10:46 am
by ayoungren
When members sign up the initial payment is not being made. I get an email from PayPal saying I have a new automatic payment profile, but the first payment is due in a month. Here's the shortcode from my page.

[s2Member-Pro-PayPal-Form level="1" ccaps="" desc="$15.00 USD / Monthly ( recurring charge, for ongoing access )" ps="paypal" lc="" cc="USD" dg="0" ns="1" custom="www.jazzeveryone.com" ta="0" tp="0" tt="D" ra="15.00" rp="1" rt="M" rr="1" rrt="" rra="2" accept="paypal,visa,mastercard,amex,discover,maestro,solo" accept_via_paypal="paypal" coupon="" accept_coupons="1" default_country_code="" captcha="0" /]

Re: Initial payment in recurring payment not happening

PostPosted: January 5th, 2012, 10:56 am
by ayoungren
actually, check that. It did go through, but I didn't receive the email from PayPal that a payment was made.

Re: Initial payment in recurring payment not happening

PostPosted: January 7th, 2012, 3:32 am
by Cristián Lávaque
So you did get the payment but not the email from PayPal? You may want to check with PayPal support about that then.

Just in case, could you check your s2Member logs to make sure everything's fine there? WP Admin -> s2Member -> PayPal Options -> Account Details -> Enable Logging