Community Support Forums

Hi,

I'm not sure if this is an issue I need to take up with Mozilla or s2Member... Has anybody else seen this?

I'm running FireFox 9.0.1 and s2Member for members of my website to download pdf files. However, when you try to download (logged in as a member), the page redirects to a "Content Encoding Error: The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression"

I've tried clearing the cache, but still no joy.

ten minutes later... Bizarrely it's just started to work again, however when I try from another laptop running the latest Firefox the same thing happens.

Any ideas gratefully received!

Olly

Update - have uploaded a pdf file to the site and tried to use FireFox to open it's url normally (i.e. without using s2Member www.sitename.com/?s2member_file_download=filename.pdf)... and it downloads fine.

So it seems that the problem is s2member related (unless I've missed something...?).

Thanks for any help on this.

Ok, at the risk of having a conversation with myself... just in case anyone else is having this problem, I tried clearing the FireFox cache again (Options - Advanced - Network - Clear Cache) and I'm then able to download the file using s2Member ONCE.

However, when I try again, the same error occurs.

Something in the cache is interfering with s2Member?

This seems a useful post on this problem: viewtopic.php?f=4&t=16510

I'm glad you were able to solve your problem.

It is recommendable to look for similar posts before posting, just so you save time writing your problem , also, many people redirect you to them so...

I guess my point is that many of the answers are already in the forums. Good job finding it, I actually took a little time finding it myself.