Community Support Forums

Hi'

I just got an email from a new member complaining that he had paid but could not register.

Email:

Here is the link and emailed I received after payment, the tinyurl link
expired

Complete your registration here:
http://tinyurl.com/759plp8#members.the~~~~~~~site.com

Sure enough, I clicked on the link S2M is providing:

Code: Select all

Your Link Expired:
Please contact Support if you need assistance.

I had a look at my config and its pretty standard:

New user email message

Code: Select all

Your Username/Password for:
The~~~~~~~site
Username: %%user_login%%
Password: %%user_pass%%
%%wp_login_url%%

Could someone please explain why this is happening? I dont want new members encountering this problem if I can avoid it.

Thanks.

Jim

Hi, does this still happen when you use the Google Shortener?

Could you please take a look into WP Admin -> s2Member -> General Options -> URL Shortening Service Preference and configure it so that it uses the Google Shortener? Please tell me how it goes.

Thanks, and I hope this helps.