Users not receiving Free Form Confirmation/Password

[bitofgrace]

I'm sorry - i thought i had found solution to this problem before but simply cant find it in searching the forum : /

I'm using the Pro Form for a workaround to freely register users instead of paying for the level. (a link to the form is being directly emailed to select customers) But here's what happens:
Form accepts the info and logs the new member into the WP/Buddypress User system
Admin receives the detailed notification of that registration
but the user doesn't ever receive their confirmation and password unless their email is on the matching domain of the site. : / (so when i test it in a circle to a domain matched addy i get the password confirmation - but no other address are receiving this part)

So, i'm stuck... and under pressure. I thought it was a localhost mail issue where the From had to match the domain... but even matching, the problem persists.

Can't imagine what i'm missing.

-grace

[Raam Dev]

Hi Grace,

This sounds like a classic issue of local mail server not delivering email to external domains. The best way to get around this is to configure WordPress to use a specific SMTP server to send emails. You can do this with the WP Mail SMTP plugin.

If you're using a GMail address as your "From" address, you'd configure the plugin with your Gmail SMTP details. If your "From" address is on your own domain, you'll want to configure the plugin to use the SMTP details for that account (you can get these from your web host).

Additionally, I suggest installing the EMail Log plugin so that you can see exactly what emails WordPress/s2Member is sending out (it only shows the subject of the emails sent, but it's helpful to know which emails the software actually sent).

I hope this helps!

[bitofgrace]

Thank you very much.. nail on the head. Problem resolved.

[Raam Dev]

You're most welcome! Glad you figured it out.