Community Support Forums

Hi!

All forms from S2Members have disappeared.
Only short codes are now visible - on all my pages.
Example:
https://search.thelist.pro/subscribe/?s2-ssl=yes

I recently updated to WP 3.3.1
No new plug ins.
S2Member PRO Version 111220

Any idea what is wrong?

Thanks
Jean

Could you try making a compatibility test? Even if you didn't update or install new plugins, sometimes updating s2Member or WordPress can cause an incompatibility.

Just disable each plugin one by one (without including s2Member) until the problem goes away.

Also could you please try changing the theme to the default one (TwentyEleven)? And see if it works after that.

You should try one at a time in order to make sure you find the correct problem.

Another fast way is to deactivate all the plugins (not s2Member) and change back to the default theme (TwentyEleven), and then clear your browser's cache. See if the problem goes away, if it does, then activate each plugin one per one until the problem appears again, then the theme you were using, that should show up the criminal.

If you find the criminal, could you please tell me which plugin/theme was causing the problems? Thanks.

Please tell me how it goes and I hope this helps.

Hi Eduan,

Thanks for taking the time to reply.

I deactivated all plugins and switched to twenty-eleven theme without success.

I forgot to tell you, before the 3.1.1 upgrade I had a twenty-ten slightly modified. All was working fine. Now I am using twenty-ten updated version.

Any suggestions?

Thanks
Jean

Can you try deactivating s2Member and reactivating it? To make sure you don't lose any of your s2Member settings, be sure to enable Deactivation Safeguards in WP Admin -> s2Member -> General Options -> Deactivation Safeguards.

Raam Dev,

Your were right! *** Thanks ***
My forms are back.
I deleted previous installed versions (free & pro) and did via FTP new install.

FYI,
I had previously done an update of the workframe (free version) from wordpress plug-ins repository,
then I had attempted the auto upgrade of the pro version.
It had failed.
Then I had uploaded the pro .exe file via Wordpress.

You're welcome! Thank you for the update.