PayPal PRO form sales taxes not calculated

[gvdsleen]

Hi,

Have upgraded to S2member PRO. Have PayPal Express Checkout enabled on my account. Created a PayPal PRO form. Running latest version S2member.

Added 4 countries specific taxes (in S2member):
NL=19.0%
UK=10.0%
etc.

Form loads, calculation starts but result is 0%. Form does not seem to include settings.

Same for Authorize.net. What am I missing?

[gvdsleen]

If I use the upgrade form template the sales tax is calculated.

However, in this template you are also required to create an account, which the user of course already has. Can this be solved.

Also, there is no option to give street address, this is available for mastercard, why not for PayPal? If I add the street_address field in the custom fields this does not show on the form??

[gvdsleen]

OK, issue is if you allow for free days, the calculation on the page itself shows 0.00 taxes included. If you leave this out, it shows sales taxes correct. Would be handy to include this in the documentation

Now to solve the issue of State/province required field for Paypal payments and either leave it out or change it to company name.

[Jason Caldwell]

Thanks for reporting your experience with s2Member Pro.

OK, issue is if you allow for free days, the calculation on the page itself shows 0.00 taxes included. If you leave this out, it shows sales taxes correct. Would be handy to include this in the documentation

Yes, you are correct. If there is an Initial/Trial Period, and it is $0.00, the Tax for that charge will always be calculated as $0.00 or 0.0%. So this in the expected behavior. However, I see your concerned over confusion. Perhaps we need to clearly state: "tax today", as to avoid any confusion in this regard. I'm happy to hear any other suggestions that you have.

[Jason Caldwell]

Now to solve the issue of State/province required field for Paypal payments and either leave it out or change it to company name. ---- There is no option to give street address, this is available for mastercard, why not for PayPal? If I add the street_address field in the custom fields this does not show on the form??

Please let me know if I'm missing something, but I think what you're seeing is s2Member's handling of the PayPal payment option, and it's relation to tax calculations. If you have tax rates configured, and a Customer chooses PayPal as their method of payment, s2Member MUST collect basic Billing Address details that it needs to calculate taxes properly ( based on your tax configuration ). In this scenario, s2Member may only ask for State, Country and Zipcode. The reason for this is that s2Member is not suppose to ask a Customer for anything more than is required to satisfy the transaction ( e.g. PayPal's policy on "Express" Checkout ).

All of that being said, I DO see the confusion in this regard too. The heading in that section reads " Billing Address ", so I'll see what we can do to make this clearer in a future release. In the mean time, you might be able to manipulate a custom template file to accomplish your goals.

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From our FAQ: http://www.s2member.com/support/
Is it possible to modify the PayPal® and/or Authorize.Net® Pro Form templates?

Code: Select all

Usually not necessary. But yes, if you really need to. Please check your /s2member-pro/includes/templates/forms/ directory. You can take the default templates, and place some ( or all of them ) into your own WordPress® theme directory. s2Member Pro will automatically find your custom templates there. By placing custom templates into your theme directory, you can be sure they won't get overwritten in a future upgrade. Either that, or you can just use the default templates like they are, and customize them with your own CSS rules inside the Stylesheet for your WordPress® theme ( i.e. style.css ). If you're using a PriMo Theme ( for instance, the s2Clean Theme ), check your Theme Options Panel, under: Custom CSS / Style Sheet.