Community Support Forums

A few quick questions.

I have installed s2member and s2member pro for use with clickbank, but have come across the following problems.

1)Trying out the test credit card details provided by clickbank, I have managed to successfully purchase my product and was also redirected to the thank you page. Clickbank e-mails me (the purchasing test-user) informing me of my purchase, but s2member's instruction/confirmation e-mail is never sent. Why is this?

2)As the product I have for sale is actually a paid membership where users get to access certain portions of my site, how do I actually get users to register right before checkout?

The email gives them a link to the registration page to create their accounts.

Did you check in the spam folder to make sure the email isn't there?

Could you post here the transaction in your log? (x'ing out any private info) /wp-content/plugins/s2member-logs

Hi Cristian, I've checked my spam folder and have confirmed that the e-mail is not there.

Also, the logs directory is empty. I've checked that logging is enabled at s2member/clickbank options/account details.

OK. Make sure you have enabled logging for it. WP Admin -> s2Member -> ClickBank Options -> ClickBank Account Details -> Enable Logging Routines

Run another test purchase and look at the logs and post here what you find. If nothing gets logged, then make sure your IPN configuration is correctly set up.

Thanks that did the trick, an invalid IPN URL was provided.

Also, can I reverse the registration/payment process without setting open registration?

I'm glad you figured it out.

smellytoes wrote:Also, can I reverse the registration/payment process without setting open registration?

What do you mean?

The current flow is like this >
1)user clicks on clickbank link
2)user pays
3)user registers for an account to access paid membership section.

I would like the process to flow like this >
1)User registers for an account and pays clickbank on registration confirmation
2)User gains access to paid membership section

I see.

Did you try creating a free account first and then clicking the ClickBank button to pay for the paid access?

Make sure you've enabled open registration. WP Admin -> s2Member -> General Options -> Open Registration / Free Subscribers