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Tab fields incorrect

PostPosted: May 17th, 2011, 3:55 am
by Harty
Hi.
Have a new instal of s2member on a 3.1 wp site.
The new member page allows for the standard entry fields, no additional fields have been created by me.
Users are complaining that they enter their first name, hit the Tab key and end up with the cursor in the captcha field, not the second name field.
Any way to fix this?
Cheers.

Re: Tab fields incorrect

PostPosted: May 17th, 2011, 1:12 pm
by Cristián Lávaque
If you deactivate (remember to have s2Member's Deactivation Safeguards ON or you'll lose all your s2Member settings) does the tab order problem persist or go away? I have a WP 3.1.2 install with just s2Member and I could browse the form in the correct order with the tab key.

The CAPTCHA field is not in my installation, by the way, so I'm guessing you added it with another plugin. That may be the one with the order incorrectly set. After the CAPTCHA, does hitting tab again take you back to the field after the First Name one?

Re: Tab fields incorrect

PostPosted: May 17th, 2011, 4:25 pm
by Harty
Hi Cristian.
Yes, I was using the SI Captcher plugin by Mike Challis.
I deactivated it and now the tabs on the sign up work correctly.
Thanks for your help.

Is there a Captch plugin that doesn't conflict with s2member I can use instead?

Cheers

Re: Tab fields incorrect

PostPosted: May 17th, 2011, 4:38 pm
by Cristián Lávaque
I'm glad that solved it.

I don't know another plugin, that's the one we've known to work in the past, we weren't aware of the tab order issue, though. I'd tell the plugin developer about that problem so he can fix it.

If you have s2Member Pro, you can use the free registration pro-form, which has CAPTCHA integrated.

Re: Tab fields incorrect

PostPosted: May 17th, 2011, 5:17 pm
by Harty
Hi.
Yes, I do have the pro version and must have missed that you already have Captcha built in (maybe I used the SI Captcha plugin while testing the free version...).

Where do I find the pro form?

Re: Tab fields incorrect

PostPosted: May 17th, 2011, 5:51 pm
by Cristián Lávaque
You can find it here WP Admin -> s2Member -> PayPal Pro-Forms -> Free Registration Forms. :)

Re: Tab fields incorrect

PostPosted: May 17th, 2011, 6:04 pm
by Harty
Thank you.

Re: Tab fields incorrect

PostPosted: May 17th, 2011, 7:06 pm
by Cristián Lávaque
:)