Community Support Forums

When I activate the s2Membership plugin I am immediately kicked out of the Wordpress Admin. When I attempt to go back to the admin login, I get a 500 error. I only have a couple of other plugins and I deactivated those before attempting to activate s2Membership. I am using the following versions:

Wordpress 3.0.1
Thesis Theme 1.8
s2Membership 3.2.3
Host: Rackspace Cloud Sites

Any help would be appreciated.

Thank you for reporting this important issue.

WOW. That's not good.
You're the first to report this, and I've been unable to reproduce this issue.
If you'd like us to have a closer look, please use this form to submit a Dashboard login. I'll be happy to have a look for you.

Short of that, if all else fails...
log in via FTP, and delete this directory:
/wp-content/plugins/s2member/

Thanks for the quick reply. I had already deleted the folder so it not longer exists.

I sent you the dashboard login.

Investigating now. ~ Thank you.

Investigation completed.
Thanks for your patience, and for your willingness to provide Dashboard access.

On the Rackspace Cloud, your default "memory_limit" is 32M. So if you have a few plugins installed with WordPress, you can begin to go over this default limit. Which was the case here.

s2Member adds about 2.5MB to your overhead. In your case, the extra 2.5MB pushed you over the default limit. I uploaded an .htaccess file to your WordPress directory, with the following line:

Code: Select all

php_value memory_limit 64M

This corrected the issue automatically.

Jason,

Thank you very much for your quick attention to this matter. I was unaware of the "memory_limit" issue with the Rackspace Cloud.

I am looking forward to using your plugin.

You're very welcome.
~ Thanks for reporting back.