Community Support Forums

Trying to checkout I get this message (on your site, not my own...):
Error# 10004. Transaction refused because of an invalid argument. See additional error messages for details. You are not signed up to accept payment for digitally delivered goods.

I do think that the error is on s2member paypal account settings...

bought it via credit card now (also would have been happier using paypal, with the Euro currently dropping against USD..)


EDIT 2:
Now I got an email saying, my membership got approved, but still no invoice...

Subscr. ID: xxxxxxx
Charges today: $116.10
Recurring charges: $0 / non-recurring

Is not really enough to hand in to tax authorities....
Dooh, I know why I would have preferred Paypal over creditcard.


EDIT 1: Also I got no receipt, Nada, only a mail telling me username/password. (my s2member name is extremecarver). Twould be nice if you could check what went wrong, and send me an invoice, cause I need it for tax deduction.

Thank you for reporting this important issue.
We've had this bug corrected; I'll get an invoice over to you asap.

Thanks. All sorted now.

Edit: The invoice says 116.10GBP (was 129USD) -- I do hope that you charged 116.10SUD and not GBP....

"COUPON 10% off. ( Now: £116.10 ) ~ ORIGINALLY: $129.00 USD / Unlimited-Site License ( s2Member Pro )
#2 "

I've replied to the invoice message, as it's missing my address too (and tax authorities won't accept it without my address and date of purchase)

Thanks for the follow-up. You're very welcome.
I believe Elizabeth in accounting straightened this out for you, but if you have any other questions regarding this topic, please do let me know. Thanks very much for your patience.