Community Support Forums

I have a $197 membership Level 2
Coupon code = Save$98|98.00
provides a $98 dollar discount

I get this eror on submitting it in the check out form
Sorry, your Coupon is N/A, invalid or expired.

This is my short code for the ProForm
[s2Member-Pro-PayPal-Form level="2" ccaps="" desc="$197.00 CAD + tax / One Time " ps="paypal" cc="CAD" ns="1" custom="outstanding-inthefield.com" ta="0" tp="0" tt="D" ra="197.00" rp="1" rt="M" rr="BN" accept="paypal,visa,mastercard,amex,discover,maestro,solo" accept_via_paypal="paypal" coupon="" accept_coupons="1" default_country_code="" captcha="0" /]

What am I missing?

Thank you for you help

do I need to supply additional information?

That's weird. I tried that code and it worked for me fine, it's not even case-sensitive. Did you save the changes when you added the code? If you go to the coupon codes panel, is it listed there?

Yes, you had me going for a minute, so I just went back and it is there.

Here is the URL where the form is https://outstanding-inthefield.com/qual ... s2-ssl=yes

Is there something else I may have missed in the paypalpro set up or anything like that?

I applied the coupon in your form and I got the confirmation in a green box right above the coupon field that says "Coupon: $98.00 off. ( Now: $99.00 for 1 month + tax )" It worked for me.

Do you thing the error was do to me being logged in as admin?

Thanks

No idea, really. I tried coupons in my test pro-forms while logged in as admin and the coupon still worked just fine. But it's good that it's working for you now.

Still having problems with coupon code, but now it is customers who tell me they get the error message
Sorry, your Coupon is N/A, invalid or expired.

That very same coupon I tried in the very same form I tried it in? If you get an error when you try it, could take a screenshot?

Jason, would a JavaScript error cause the coupons to behave like this?

I just tried it too. It's working OK for me on that site.
No, JavaScript should not affect that return false.

Can you please confirm that you're typing this into the field: Save$98

and NOT this:
Save$98|98.00

Houston we have ignition, Thanks for you patience persistance.
Thank you

Thank you for reporting back. Much appreciated.

pwidder wrote:Houston we have ignition, Thanks for you patience persistance.
Thank you

That's great.