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automatic deleting expired accounts
Posted:
June 1st, 2011, 2:12 am
by camillemm
Hello,
I created 6 months length membership and I see people registering october 2010 still showing in the members. I chose to delete expired accounts but I cannot find the option anymore.
Re: automatic deleting expired accounts
Posted:
June 1st, 2011, 10:19 am
by Cristián Lávaque
You mean delete the accounts as the EOT behavior? You find that setting under WP Admin -> s2Member -> PayPal Options -> Automatic EOT Behavior
Re: automatic deleting expired accounts
Posted:
June 1st, 2011, 10:54 am
by camillemm
Thank you Christian (I thought I had dreamed).
I've got "Delete/erase their account" and the members are still visible - after their time is finished. Is it normal ? For the moment, I did not test if they can connect to the protected area, waiting for your answer.
Re: automatic deleting expired accounts
Posted:
June 1st, 2011, 11:14 am
by Cristián Lávaque
Could you check those users' profiles and see what their EOT time is?
Re: automatic deleting expired accounts
Posted:
June 1st, 2011, 11:25 am
by camillemm
There is nothing showing in Automatic EOT Time.
Re: automatic deleting expired accounts
Posted:
June 1st, 2011, 11:35 am
by Cristián Lávaque
OK, and how about accounts that haven't expired yet?
Re: automatic deleting expired accounts
Posted:
June 1st, 2011, 12:01 pm
by camillemm
All 3 created october/november/december 2010 for six monthes.
There are non recurrent subscriptions so I've got in Paypal three messages: one "created" one "expired" and one "ended" (well, it's french version, don't know the official terms in english).
Re: automatic deleting expired accounts
Posted:
June 1st, 2011, 3:10 pm
by Cristián Lávaque
And none of the three has an EOT?
They are Buy Now buttons, right? Does a new account get the EOT?
Re: automatic deleting expired accounts
Posted:
June 2nd, 2011, 2:49 am
by camillemm
The last member was on may 26 2011 and there is no EOT time. It seems to me no member gets one.
Re: automatic deleting expired accounts
Posted:
June 2nd, 2011, 1:25 pm
by Cristián Lávaque
OK. Are you using a Buy Now or Subscription button?
Re: automatic deleting expired accounts
Posted:
June 3rd, 2011, 2:53 am
by camillemm
A Subscription Button.
Re: automatic deleting expired accounts
Posted:
June 3rd, 2011, 12:04 pm
by Cristián Lávaque
Ah, that explains it. You see, when it's a subscription, the EOT is not set until it's ended over at PayPal, then PayPal informs s2Member and s2Member sets the EOT.
Re: automatic deleting expired accounts
Posted:
June 4th, 2011, 7:59 am
by camillemm
But Paypal did stop the subscription as it's a one time subscription. Do I have to put the date manually in the EOT field ? (it's not a problem for me).
Re: automatic deleting expired accounts
Posted:
June 4th, 2011, 10:00 am
by Cristián Lávaque
By one-time subscription you mean single payment? Then use a Buy Now button, that'll set the EOT for you.
Re: automatic deleting expired accounts
Posted:
June 9th, 2011, 3:28 am
by camillemm
Yes, you are right, that was single payment. OK, I will try your solution.