automatic deleting expired accounts

[camillemm]

Hello,
I created 6 months length membership and I see people registering october 2010 still showing in the members. I chose to delete expired accounts but I cannot find the option anymore.

[Cristián Lávaque]

You mean delete the accounts as the EOT behavior? You find that setting under WP Admin -> s2Member -> PayPal Options -> Automatic EOT Behavior

[camillemm]

Thank you Christian (I thought I had dreamed).
I've got "Delete/erase their account" and the members are still visible - after their time is finished. Is it normal ? For the moment, I did not test if they can connect to the protected area, waiting for your answer.

[Cristián Lávaque]

Could you check those users' profiles and see what their EOT time is?

[camillemm]

There is nothing showing in Automatic EOT Time.

[Cristián Lávaque]

OK, and how about accounts that haven't expired yet?

[camillemm]

All 3 created october/november/december 2010 for six monthes.
There are non recurrent subscriptions so I've got in Paypal three messages: one "created" one "expired" and one "ended" (well, it's french version, don't know the official terms in english).

[Cristián Lávaque]

And none of the three has an EOT?

They are Buy Now buttons, right? Does a new account get the EOT?

[camillemm]

The last member was on may 26 2011 and there is no EOT time. It seems to me no member gets one.

[Cristián Lávaque]

OK. Are you using a Buy Now or Subscription button?

[camillemm]

A Subscription Button.

[Cristián Lávaque]

Ah, that explains it. You see, when it's a subscription, the EOT is not set until it's ended over at PayPal, then PayPal informs s2Member and s2Member sets the EOT.

[camillemm]

But Paypal did stop the subscription as it's a one time subscription. Do I have to put the date manually in the EOT field ? (it's not a problem for me).

[Cristián Lávaque]

By one-time subscription you mean single payment? Then use a Buy Now button, that'll set the EOT for you.

[camillemm]

Yes, you are right, that was single payment. OK, I will try your solution.