Community Support Forums

I lost my admin login as has been discussed already on here. My host company went in to disable the plugin and now my Wordpress admin dashboard has lost most of it's features. All it shows is Profile and Tools options. The host company say that they cannot fix it as it is a result of the plugin?

I'd appreciate your help.

Thank you,

If you lost your admin status, try this (back up your wordpress database first!).
In phpmyadmin -

Look under wp_usermeta, find the user_id column with 1 (there are a few entries with this) and see what it says under column meta_key wp_capabilities. If it has something like s2member_level1, try changing it to -

a:1:{s:13:"administrator";b:1;}

This is assuming the admin user was user ID 1, the default admin user. If your hosting company is helping you out, maybe they can try this for you and revert to a backup if something goes wrong.

Thanks.

I saw this earlier. I can get into my admin panel but the problem is that the dashboard is virtually blank? Host provider seem unable to help. I will try what you have suggested. I appreciate your help.

Ketty, what webrat has suggested will more than likely be your problem. You have subscribed to your own site whilst logged in as admin I expect and downgraded your permissions. Use PHPAdmin to change it to the above and you'll get your dashboard back.

Starting with s2Member v3.0+, it is now impossible to lock yourself out. s2Member now includes additional routines that prevent this from EVER being possible. Thanks to everyone that reported this.