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QuickCache Stopped Working?

PostPosted: October 19th, 2010, 8:47 pm
by chrismonty
Hi there. I run a fairly large blog (http://www.Blippitt.com) and we seem to have a recurring issue regarding caching plugins.

QuickCache was working just fine until I had to contact Hostgator today to increase the memory limit on my dedicated server. They did so by adding a line of code to my php.ini file. After doing this, WP Quick Cache has stopped working.

This same thing has happened to us with WP Super Cache and DB Cache. The plugins work fine for a while, and then, whenever we need to change a piece of code, they break.

I did read this post...

viewtopic.php?f=5&t=168&p=1700&hilit=godaddy#p1619

...and for the first time, I'm confident that there might be a solution to this problem.

Note, I DID already go in and remove the ob_start("ob_gzhandler") code from the header (oops).

Still, our load time on this dedicated Hostgator server went from around 1.00 - 2.00 to about 50.00 - 75.00 and the server is crawling!

I would love to try adding "zlib.output_compression = on" to my php5.ini, but I honestly am not a coding kind of guy and have no idea where to find that file. I'm not even sure if Hostgator gives me access to it.

I also don't know how to "reset" my Quick Cache installation.

Any help would be appreciated. We get about 40,000 - 50,000 hits per day, so when this happens, it really cripples us.

Thanks! :mrgreen:

Re: QuickCache Stopped Working?

PostPosted: October 20th, 2010, 9:26 pm
by Jason Caldwell
Your php.ini file is usually inside the main public_html/ directory on your server,
which can be accessed via FTP. If you have trouble, please feel free to email me an FTP login to your site, along with Dashboard access to your WordPress installation. I'll be happy to have a look for you.
I also don't know how to "reset" my Quick Cache installation.

Quick Cache will reset itself if you just save your options again. So clear your cache, and then set Quick Cache to "Enabled" and click the Save Options button. Quick Cache will handle everything else by itself.

Re: QuickCache Stopped Working?

PostPosted: October 21st, 2010, 1:29 pm
by chrismonty
OK, great. I had to get Hostgator on live chat last time I wanted to make a change to the php.ini file. I needed to increase memory for the sitemap creation plugin.

Actually, it doesn't exist by default. They had to create a php.ini file for me, but they put in a very obscure place. They don't make it easy to find.

Anyway, I'll e-mail you FTP info on our site. Thanks in advance for the help!

Re: QuickCache Stopped Working?

PostPosted: October 22nd, 2010, 3:52 am
by Jason Caldwell
I just took a look at your server configuration, and I made the following changes.

1. I enabled zlib.output_compression inside your /public_html/blippitt/php.ini file.
( This enabled output compression which will speed up your site ).

2. I disabled the following extensions in your php.ini file. All of these extensions were non-existent anyway ( i.e. NOT found during runtime ). The fact that these were missing, was creating a HUGE error log file on your server, that was over 2GB in file size. I deleted that huge error file and corrected the cause of those errors by commenting out these lines in your php.ini file.
;extension=magickwand.so
;extension=imagick.so
;extension=oauth.so
;extension=uploadprogress.so
;extension="ixed.5.2.lin"

3. I created the following files on your server:

/media/js/script.js
/media/css/digg-style.css

Both of these files are referenced in your HTML code, as a result of a mis-configured plugin "phpZon". I've improved your page-load time dramatically by creating these files on the server as just empty files. The reason for your CPU drain, is that these invalid file references, are/were creating a WordPress load in triplicate to what you should normally receive. In other words, phpZon is looking for these files in the wrong location. I've corrected the load issues temporarily by creating these files on the server as just empty files ( just so they DO exist ). However, you'll want to go over your phpZon configuration to see why the plugin is looking for these files in the wrong locations.

Quick Cache has been reset, everything looks good.

Re: QuickCache Stopped Working?

PostPosted: October 22nd, 2010, 6:14 am
by chrismonty
You, sir, are the man.

Amazing...the server does seem to be flying.

I'll post your comments in the support forums for that phpZon Amazon plugin and see if the guy who created it can help figure out why it's causing issues.

Donation (happily) made!

Thanks a ton!

Re: QuickCache Stopped Working?

PostPosted: October 22nd, 2010, 3:24 pm
by Jason Caldwell
You're VERY welcome.
Thanks for your donation!