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Tab fields incorrect

s2Member Plugin. A Membership plugin for WordPress®.

Tab fields incorrect

Postby Harty » May 17th, 2011, 3:55 am

Hi.
Have a new instal of s2member on a 3.1 wp site.
The new member page allows for the standard entry fields, no additional fields have been created by me.
Users are complaining that they enter their first name, hit the Tab key and end up with the cursor in the captcha field, not the second name field.
Any way to fix this?
Cheers.
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Re: Tab fields incorrect

Postby Cristián Lávaque » May 17th, 2011, 1:12 pm

If you deactivate (remember to have s2Member's Deactivation Safeguards ON or you'll lose all your s2Member settings) does the tab order problem persist or go away? I have a WP 3.1.2 install with just s2Member and I could browse the form in the correct order with the tab key.

The CAPTCHA field is not in my installation, by the way, so I'm guessing you added it with another plugin. That may be the one with the order incorrectly set. After the CAPTCHA, does hitting tab again take you back to the field after the First Name one?
Cristián Lávaque http://s2member.net
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Re: Tab fields incorrect

Postby Harty » May 17th, 2011, 4:25 pm

Hi Cristian.
Yes, I was using the SI Captcher plugin by Mike Challis.
I deactivated it and now the tabs on the sign up work correctly.
Thanks for your help.

Is there a Captch plugin that doesn't conflict with s2member I can use instead?

Cheers
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Re: Tab fields incorrect

Postby Cristián Lávaque » May 17th, 2011, 4:38 pm

I'm glad that solved it.

I don't know another plugin, that's the one we've known to work in the past, we weren't aware of the tab order issue, though. I'd tell the plugin developer about that problem so he can fix it.

If you have s2Member Pro, you can use the free registration pro-form, which has CAPTCHA integrated.
Cristián Lávaque http://s2member.net
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Re: Tab fields incorrect

Postby Harty » May 17th, 2011, 5:17 pm

Hi.
Yes, I do have the pro version and must have missed that you already have Captcha built in (maybe I used the SI Captcha plugin while testing the free version...).

Where do I find the pro form?
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Harty
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Re: Tab fields incorrect

Postby Cristián Lávaque » May 17th, 2011, 5:51 pm

You can find it here WP Admin -> s2Member -> PayPal Pro-Forms -> Free Registration Forms. :)
Cristián Lávaque http://s2member.net
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Re: Tab fields incorrect

Postby Harty » May 17th, 2011, 6:04 pm

Thank you.
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Re: Tab fields incorrect

Postby Cristián Lávaque » May 17th, 2011, 7:06 pm

:)
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