by mrsshopper » August 12th, 2010, 4:58 pm
Some customers are not receiving their automated email once they finish payment via Paypal, and others are. I've asked those who have not received the email to check their spam/junk but inevitably they are not there. It's frustrating because I have no way of knowing who received/did not, and there is a lot of important information (ie the link to the product) in that email. If they do not receive that email it ends up with a lot of customer emails and not the automation I was hoping for. Any ideas what is up with this, and how to fix? Thanks.