Email Registration & Password Reset - Not working

[Elizabeth]

Closed

[mspackman]

Hello,

I just tested my membership registration with two different email address. I never received a confirmation email upon registration or when I tried the password reset.

Also, my "Contact Us" page uses the same email address as s2member - so why am I having issues with the membership registration?

What are your thoughts?

[mspackman]

Ok.

Maybe my first description didn't make any sense.

I've installed s2Member Plugin w/PayPal. My site is currently up and running at http://www.inbodydimension.com. I am testing my free membership registration by entering an alternate name and email address than the one I use for this website. Upon registration, my sign in page states: "Registration complete. Please check your e-mail." I've checked my email for the registration information, and I've received nothing. I've waited a couple of days and still no information. In my WP User section, I see the new registration; however, my client's can't access their membership restricted environment because they haven't finished the registration.

So where do you think the problem lies?

[drbyte]

Check the sender email address settings in WP

General: E-mail address : :::::::::: This address is used for admin purposes, like new user notification.

[mspackman]

Thanks drbyte. I check that information and everything looked ok. I'm amused because, I just tested again today and finally I got an email. I'm not sure what I did to make it work. Maybe it was just your reply.

Thanks for the help!

[mspackman]

Update - I forgot that I did reentered my email address based on drbyte's comment. My issue probably was a typing error.