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Non required custom field are mandatory with expected format

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Non required custom field are mandatory with expected format

Postby tech-mentor » October 27th, 2010, 12:58 pm

I have created a custom field for Postal Code. The field is NOT required, but I have selected the Expected Format to "US/Canadian Zipcode".

When users do not fill in the Postal Code field they have a popup telling them they must provide a valid postal code!

Please advise!
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Re: Non required custom field are mandatory with expected fo

Postby 1956mga » February 1st, 2011, 10:58 pm

Unfortunately I do not have a fix for you but I am experiencing the same issue and wonder anybody else has been able to come up with a work-around other than setting the format to "Anything goes".
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