User not upgraded after purchase

[KirkWard]

I created Welcome pages for each level as shown at viewtopic.php?f=4&t=1070&start=0 and tested each of these logins with a user that was registered at the appropriate level and the method worked correctly.

I then copied the PayPal button shortcode to a page accessible by free level members and logged in as a user at level 0 and used the PayPal button to upgrade to Level 1.

The PayPal portion of the purchase transaction appeared to have been successfully completed and I was returned to the site when I clicked the "Return to ..." button.

After returning to my website, I closed my browser and reopened it. Then I logged in as the user.

Instead of being taken to the Level 1 welcome page, as I had been when I tested as a level 1 member, I was taken to the Level 0 welcome page.

I waited, and logged in again, only to be taken to the Level 0 welcome page once more.

How do I find my error?

edit: I tried again, this time I used the button code rather than the button shortcode and the system worked. I was upgraded. Still wondering what my errors were in using the shortcode.

[Jason Caldwell]

edit: I tried again, this time I used the button code rather than the button shortcode and the system worked. I was upgraded. Still wondering what my errors were in using the shortcode.

Hmmm. The Shortcode should be the more reliable method, because s2Member deals with most everything internally, leaving less room for error on the part of a site owner. I'll need a bit more to go on in order to diagnose this. If you continue to have this problem, please email me your log files for review. I'll need both of them, paypal-ipn.log and paypal-rtn.log. You will find these inside /plugins/s2member-logs/. Let me see your Shortcode as well please.