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Renewals of memberships - auto-EOT not being updated.?

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Renewals of memberships - auto-EOT not being updated.?

Postby armandminnie » October 20th, 2011, 11:39 pm

I have about 240 members that I imported a few months ago. When I imported them I inserted an auto-EOT date of 12/31/2011. The memberships must be renewed annually at the end of the calendar year. When I make a renewal payment via Paypal the auto-EOT date is cleared and the 'First Payment Date' is filled in with the date the payment is made. I expected to see the auto-EOT date updated by 1 year. I set the Paypal button to 'subscription - one time, 1 year access, non-recurring'. Is that the problem? What am I doing wrong?
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Re: Renewals of memberships - auto-EOT not being updated.?

Postby Eduan » October 21st, 2011, 7:31 am

Well if the button is non-recurring the payment will be executed only once, so set it to a recurring button.
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Re: Renewals of memberships - auto-EOT not being updated.?

Postby armandminnie » October 21st, 2011, 9:37 am

I changed the Paypal button to recurring and it still does not update auto-EOT.
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Re: Renewals of memberships - auto-EOT not being updated.?

Postby Eduan » October 22nd, 2011, 1:46 pm

Now officially accepting Professional s2Member installations along with Bruce C (a.k.a. Ace).

If you're interested in a Professional s2Member Installation, or a Custom Coding Job, you can send your request here.
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Re: Renewals of memberships - auto-EOT not being updated.?

Postby armandminnie » October 23rd, 2011, 11:14 am

I changed the Paypal button option to 'buy now' vs. 'subscription' based on a comment in your second 'related post' above and it seems to be working now. The auto-EOT date is being incremented by 1 year. Thanks for your help.
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Re: Renewals of memberships - auto-EOT not being updated.?

Postby Eduan » October 23rd, 2011, 11:50 am

Great! Glad to be able to help! :)
Anything else you need just ask. ;)
Now officially accepting Professional s2Member installations along with Bruce C (a.k.a. Ace).

If you're interested in a Professional s2Member Installation, or a Custom Coding Job, you can send your request here.
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