Custom Registration Fields Not Showing

[colleende]

Hi,

I installed s2Member free, and then I just upgraded to Pro and was hoping this would fix my problem (I needed it anyway for Authorize.net payment gateway). When I go to s2Member->General Options in admin and scroll down to the Custom Registration/Profile Fields section, I see the text "Custom Registration/Profile Fields:" but there is NO list of fields after it. It's just blank. No link to add a new custom field, no current list of custom fields. The next thing under that heading is "Collect First/Last Names during registration?" What am I doing wrong? I have tried IE9 and Firefox thinking that maybe it was a browser issue, but the same thing happens in both.

Thank you for any help ASAP!
Colleen

[Eduan]

Doesn't something like this appear?:
Order | Field Type | Unique ID | Required | Levels | - Tools -

[colleende]

No - no headings OR line items appear at all under the "Custom Registration/Profile Fields:" line! It just goes right on to the next line "Collect First/Last Names during registration?".

[Cristián Lávaque]

It may be a JavaScript conflict. Could you please follow the advice in this video? http://www.s2member.com/options-page-di ... ing-video/