Simple problem upgrading

[cassel]

As i wanted to upgrade my s2M Pro, i get asked to log in my s2Member.com account. I have no clue of the password so i clicked on "Lost password". I tried last night, i tried tonight, but i am not getting ANY email as a result.
I tried 2 email addresses, and for one of them it is not recognised (which i suspected), and the other one i twice got the message to check my email, but nothing.

Any idea what i going on?

[Eduan]

Are you sure it isn't in your Spam folder?

[cassel]

I am sure it is not in there. I checked more than once.

[Cristián Lávaque]

Cassel, do you mean upgrading your s2Member Pro installation or upgrading the s2Member Pro license?

[cassel]

Just upgrading the plugin to the latest version. I get this message in WP:

Your s2Member Pro Module must be updated to v111029+.
Please log in at s2Member.com for access to the latest version.

But i can't log in.

[Cristián Lávaque]

That's odd. Did you double check that you're using the right login info (username/password)?

If still no luck, please mail support with your username and email address you used for the account, so we can check what could be wrong with it.

[cassel]

I obviously dont have the right login, because it is not working. That is why i use the "Lost password" option. If i enter an email addy that is not valid, i get a message about it, but the other email (which i am 99% sure i used), only says that the message has been sent. But i got nothing.

[Cristián Lávaque]

I understand.

Is it the same address that gave you trouble to receive notifications from this forum?

[cassel]

Actually yes. It is.

[Cristián Lávaque]

I see... You may want to change the email address then. Why don't email using the contact form, specifying another address your account could be changed to? Maybe that does the trick.

[cassel]

I got contacted back by Wendy and then by Jason. Wendy reset my password. I will definitely change my email address there. I am sure my server is allergic to s2M. Not sure why though. However, it will also make my upgrading a bit trickier too since it wont connect for the automatic upgrade!

[Cristián Lávaque]

Ah ok. Well, I hope it doesn't give you much trouble.