Community Support Forums

by **ericjwade** » January 19th, 2012, 8:57 am

My S2 pro does not work, I was told it was invalid. I tried to let host monster do it for me and they said the file is corupt. There is no customer support that I can actually talk to and I paid for this.

by **Eduan** » January 19th, 2012, 9:58 am

At the time of install, did you follow the instructions on these links?:
http://www.s2member.com/video-intro/
viewtopic.php?f=36&t=247

Hope this helps.

by **ericjwade** » January 19th, 2012, 2:12 pm

Actually what I stated was I was sold key word sold, I don't see how that video is going to help me install the pro version which I paid for and now I am being told it is an invalid plug in. Is there any professionals who I can hire to finish this and get me the right PRO version which I paid for already?

by **Eduan** » January 19th, 2012, 2:39 pm

The Pro version has to be installed through FTP, the pro version is not going to be recognized as a plugin by WordPress, it will tell you that it is not an available plugin etc.

So please follow the instructions on the video on how to install the free version, and follow the instructions on the thread I gave you on how to install the Pro version (and the free version too) through FTP.

Hope this helps.

by **ericjwade** » January 19th, 2012, 3:33 pm

I believe I got it now it says + pro version as well

by **Eduan** » January 19th, 2012, 3:50 pm

OK, if you see it on the plugins page then it's already implemented, you should notice some new options on the sidebar to the right (like the pro-forms).

I'm glad I was able to help.

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I was sold a corupt file

I was sold a corupt file

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I got it

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