Community Support Forums

by **tedd0254** » February 1st, 2012, 9:06 am

Hi everyone

My first member (lol) bought the same membership access from me 3 times. Is there a way to prevent that ? I mean i use the option "block if same bill" but it doesn't seem to be the same bill here oO

Thanks a LOT for your help

by **Raam Dev** » February 2nd, 2012, 5:03 pm

Did they register using the same email or different email addresses?

by **tedd0254** » February 2nd, 2012, 6:33 pm

they used the same email adress

by **Raam Dev** » February 3rd, 2012, 11:54 am

Could you tell me which payment service you're using?

Also, could you please enable logging (WP Admin -> s2Member -> PayPal Options -> PayPal Account Details -> Enable Logging Routines?), conduct another test, and then share any relevant log entries for the transactions? (Please X-out any private information, such as email addresses, but leave the Subscription/Transaction IDs.)

Community Support Forums

Prevent multiple payments from same user

Prevent multiple payments from same user

Re: Prevent multiple payments from same user

Re: Prevent multiple payments from same user

Re: Prevent multiple payments from same user

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